Tag: I.T

What kind of printer do you have?

HP? Brother? Konica-Minolta? Whatever it is, it’s not as cool as:

Know what’s great about Citrix?

That’s a spicy email

CUSTOMER: I need some more space on my system because I’m trying to send some attachments and it says they are too big. ME: How big are the attachments? CUSTOMER: They are eight ME: Eight… CUSTOMER: Eight…BTUs ME: …(stifling laughter) CUSTOMER: Wait–eight MBs ME: Oh, OK. I increased the customer’s mailbox size so that she …

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HP LaserJet 50.32.11 Fuser Error or 50.72.11 Fuser Error

If you have an HP LaserJet M600 / M603 and you are getting a “50.32.11 Fuser Error” or “50.72.11 Fuser Error,” you will probably find that there isn’t any info on how to fix this error on HP’s site, and replacing the fuser may not work either. Each time I was inserting the fuser the …

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miskeymunication

Customer: My letters are typing numbers. Me: Press the F-Lock key. Customer: Where is it? Me: It’s up on the top row with the Fn key Customer: There’s a whole lotta f-in keys!

One of my favorite gifts

This is the front of my Mac at work. The attached clipping is from a Pearls Before Swine comic that was clipped out and given to me by my wife. This is one of my favorite things that I have received—not because of its intrinsic value—but because of what it represents. At work I am …

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Overheard: 35 yr old female

“I’m trying to watch a webinar and I don’t know if I have the right whatever thingy.”

Voltron Tech Support: Episode #1

Chat Screen:  Steve: They just wouldn’t listen. Dave: I know, right? Incoming Call: Nancy Chat Screen:  Dave: Carp, it’s Nancy. BRB Call Log: Dave: Voltron Tech Support, this is Dave, how can I help you? Nancy: My lion won’t work. Dave: Excuse me? Nancy: My lion won’t work and I need it working right now. …

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Beats me

If you call someone because you require assistance with something, they may need some information from you. If your response to said inquiry is, ‘beats me,’ that is very rude–you should not be surprised if they in turn are rude to you–or if they do in fact beat you–because you deserve it. You wouldn’t accept such …

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First two rules of I.T.

Note: if you don’t work in I.T., this post might be a little too cynical for you. In that case, you will just want to move on to the next post. For the rest of us, however….   Every profession has its own list of rules for succeeding, and I.T. is no different. Unfortunately, our …

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