Sep 23 2016

What kind of printer do you have?

HP? Brother? Konica-Minolta?

Whatever it is, it’s not as cool as:


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Mar 17 2016

Fix mouse lag issue connecting from Mac OS to Windows 7 running Citrix XenDesktop

At work I use an iMac running Mac OS X 10.11, and I connect to my Windows 7 computer via Citrix XenDesktop. I am running Citrix Receiver 12.1.100 on the Mac, and XenDesktop VDA 7.6 on Windows.

The other day I started getting a weird issue: when I would connect in the connection would work fine, but whenever I moused over anything that required the OS to change the pointer, from say, an arrow to a text insertion marker, the mouse would lag, almost like when you have a desk surface too for your mouse. The cursor would move fine as long as I didn’t mouse over any text boxes or objects that would swap the pointer image. This issue did not happen if I connected to the Windows PC from my Windows laptop, and it didn’t happen if I connected via RDP from the same Mac.

I searched all over the web for solutions, and found several that didn’t apply to my situation, or just didn’t work: changing pointer options on the Windows PC, upgrading video drivers, upgrading Receiver, etc.

Finally I hit a page on listing features/updates of the new Receiver version I was already running on the Mac. One of the features was El Capitan support for split screen. I do have an additional monitor connected to my Mac, though I never use it when connecting to my Windows PC. However, I looked at the connection window and it was butted right up against the edge of the first monitor.

I dragged the edge of the window in just about 3/8″ and tried my mouse again. It worked perfectly. It appears that the window was maybe extending over into the second monitor just enough to make the Receiver plugin think it was pushing data to a split screen.

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Aug 20 2014

Quotable: Peter Drucker

“Whenever anything is being accomplished, it is being done, I have learned, by a monomaniac with a mission.” ~


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May 5 2014

Do you want to watch the Superb Owl?

In case you really didn’t know, Microsoft Word is programmed by nerds and not jocks:

Screen Shot 2014-04-28 at 2.43.43 PMAnd yes, I would like to watch a superb owl.


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Feb 10 2014

Know what’s great about Citrix?


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Jan 7 2014

HP LaserJet 50.32.11 Fuser Error or 50.72.11 Fuser Error

If you have an HP LaserJet M600 / M603 and you are getting a “50.32.11 Fuser Error” or “50.72.11 Fuser Error,” you will probably find that there isn’t any info on how to fix this error on HP’s site, and replacing the fuser may not work either.

Each time I was inserting the fuser the tab closest to the power supply wasn’t catching properly. What fixed it in my case was removing the fuser, then reinstalling it, being very particular to ensure that the blue tab on each side was seating correctly. If you install the fuser and you are still able to pull one side away from the printer, it isn’t seated properly.

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Dec 19 2013


Customer: My letters are typing numbers.

Me: Press the F-Lock key.

Customer: Where is it?

Me: It’s up on the top row with the Fn key

Customer: There’s a whole lotta f-in keys!

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Nov 6 2013

VBS 2013 Development Diary: #14: Digital Content Creation & Management

As I have previously mentioned, the first skits we started doing were entirely written by me an hour before we performed them. There was a single Microsoft Word document with all of that week’s skits–that was it.

As the years have progressed, we have strived to do better, and as a result we have created more content each year. Here are some of the tools and services we use:

Postcards & Signage

We make signage in the form of banners for external display and small signs that we print in-house and laminate for the bathrooms, seating, teams, classrooms, etc. I create most all of these in Adobe Illustrator and then save them to PDF so that Sherry can print them. We print our postcards and banners through, which actually appears to meet the trifecta of fast, good, and cheap.


Allison records drafts for the theme music on her iPhone or cell phone. Right now she doesn’t actually write the music–it just stays in her head and she plays it for our pastor’s daughters, the violinists at church, who then pick it up and play it, then transcribe their own notes.


I write the skits in Microsoft Word for Mac, using a custom screenplay template I found online and utilizing the excellent and free Courier Prime font from In the future I plan to switch to Fountain or something similar so that I can start formatting these properly.

Backup Storage and Collaboration

I use a product that just caught my attention earlier this year and has now become invaluable–Dropbox. It’s one of those products that I can’t see getting very much better–it’s almost perfect already. It’s like a folder out on the internet, accessible from all your devices (Mac, Windows, Linux, iOS, Android, Blackberry). One of its killer features is that it allows you to share folders and collaborate with specific people, which definitely beats the old method of emailing back and forth. Plus–it’s free for the first 2GB of storage. Download it here to give me some more space, or just download it from The only downside: there are no assignable permissions, so ‘shared’ means ‘everyone sharing the folder has the same permissions as you.’ I did have one of my co-sharers delete two very important folders. Fortunately has an interface to recover deleted items back to a certain point.


We planned a trailer for our VBS, but we ran out of time to execute, and it was one of the darlings that had to be murdered. Allison and I wrote the script for the trailer in Microsoft Word, then printed out storyboard templates we found online. I drew the storyboards, then we scanned them, cleaned them up in Adobe Photoshop, and synced them to the iPhone. Next we pulled them into iMovie for iOS where Allison edited them together. I recorded the voiceover, imported the music and sound effects and edited them in with her images.

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Oct 25 2013

Weird iPod / iTunes issue

A few weeks ago my wife brought me a secondhand iPod Nano to troubleshoot. She had already performed all of the basic troubleshooting steps herself, but it still would not sync with iTunes. When you plugged the iPod into the computer, the computer would see the device, but iTunes would not. It did not matter whether you plugged it into a Mac or Windows computer.

Here is the fix (can’t remember where I found it, but I can’t take credit for it):

  1. Plug the iPod into a Windows computer.
  2. Double-click the computer icon
  3. Check that the computer has mounted the iPod like a standard lettered drive
  4. Right-click on the iPod and click ‘Format’
  5. If it gives you the option, ‘Quick Format’ is fine.
  7. After it formats it should appear in iTunes, and iTunes will tell you that the iPod needs to be restored.
  8. You may be prompted to download the newest iPod firmware.
  9. The firmware will install and you will be back in business.
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Oct 17 2013

Restrict color printing on Ricoh SP C425

If you are trying to completely restrict any color printing to a Ricoh SP C425, try loading a driver from a Ricoh black and white printer–this removes any ability to send color information to the device.

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